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JIRA Service Desk fails to create

Jeanne Howe Community Leader Apr 10, 2015

When attempting to create a new server desk, the configurations does not complete successfully. It creates the issue types and schemes, the workflow and scheme, the screens and schemes, but fails to create the project. To make things worse, when it fails it does not go back and "clean up" everything it has just configured. The project appears to be created, but when you click to open it, you get an error saying not project with that project key exists. To add to the problem, the "ghost" project seems to hose your index - you can't open the project and you can't delete it.servicedeskproject2.pngservicedeskproject.png

1 answer

0 votes
Arthur Goncalves Atlassian Team Apr 10, 2015

Hi,

Please try the following solution: https://confluence.atlassian.com/display/JIRAKB/No+project+could+be+found+with+id+XXXXX

If you still facing problems, we recommend you to log a ticket on https://support.atlassian.com smile 

 

Regards,

Arthur Gonçalves

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