I am trying to configure JIRA Service Desk so that can users can submit their issues via email. When I go to Service Desk > Settings > Email Settings, it says "Email requests are currently: Off." There is a button that says "Turn it on," but the button is grayed out and cannot be pressed.
Does anyone know why this is? Public signup is enabled, if that makes a difference.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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