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JIRA Service Desk billing

Ilya_Ratovsky
Ilya_Ratovsky January 18, 2016

Hi,

I don't have any Service desk project and don't have service desk users.

But in my billing I have $10 for Service Desk service.

Please check

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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January 18, 2016

You need to explicitly turn off the application in your "my atlassian" account - it's billed if it's available, even if you have no projects for it.

If you're struggling, raise it with https://support.atlassian.com

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