Hi guys
Currently trying to setup LDAP service with JIRA Service Desk but running into a small issue with user management options.
under the instructions (https://confluence.atlassian.com/display/JIRA/Connecting+to+an+LDAP+Directory) i should be able to see user directories.
I have checked my admin level and i should be able to see this option (site-admin)
Am i missing something?
Thanks
Jira Service.PNG
That looks like it's a Cloud installation of JIRA - is that the case?
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Ah, ok. Well, you can't set up LDAP on Cloud. It only supports Atlassian's internal user directory (Crowd based) and google applications accounts.
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Ahh well that explains it. would you know of any solutions for a single sign on active directory environment?
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Loads, but none you can use on Cloud, you need to move to the Server version, either with another hosting company, or running it yourself.
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