JIRA Service Desk: Is it possible to dispatch emails from JIRA with priorities allocation?

Dear Atlassian Team,

Is it possible to dispatch emails from JIRA Service Desk with priorities allocation?

Sincerely,

Mel

2 answers

0 vote
Gerry Tan Atlassian Team Mar 12, 2017

What does it mean? Can you share some examples?

Thanks for your quick reply.

Yes, we would like to send it manually via the 1.png.

Is it not possible to add a custom field with priority selection similar to the Outlook Function?

 2.jpg

Best regards,

 

Melanie

 

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