JIRA Service Desk Custom URL



I have this configuration now working :


JIRA software + Service Desk

Client (HTTPS) -> Single Reverse Proxy (httpd) -> JIRA Server (http) or JIRA Service Desk

My JIRA is accessible using : 

https://productname.mycompany.com/pm (/pm being the context).

There is another external application running in https://productname.mycompany.com/ (just for information)


My Service Desk is being accessed using :



How do i configure meaning full URL and re-route it to the above one.


I want the URL to be something like :

https://productname.mycompany.com/pm/servicedesk/customer_name to be redirected to above URL.


Please let me know what my configuration should be in my reverse proxy server ?





1 answer

The redirect and a reverse proxy are two different things.

A simple redirect from servicedesk/customer_name to /servicedesk/customer/portal/3 

is a simple configuration in you webservers virtual host config

in apache it should be


RewriteEngine On
RewriteRule "^/customer_name" "/customer/portal/3"


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