we are currently on JIRA Server 7.3.1 and our users are missing their classic export options for issue (i.e. either CSV or Excel).
We only have the following options available:
We also recently tried the solution mentioned here for reactivating Excel, but that does not seem to work anymore: https://community.atlassian.com/t5/JIRA-Core-questions/JIRA-7-2-x-Excel-export-gone/qaq-p/231223#M15002
Can anyone send me in the right direction to reactivate at least CSV exports?
I installed a new 7.3.1 instance and here are the options I have:
I would check to see if you have an add-on that could be inhibiting some of the menu items. I also verified the instructions in the JIRA Server 7.2/7.3 instances section of JIRA Excel export of issues no longer opens correctly works to re-enable that menu option:
At this point I would check to see if you have an add-on that could be inhibiting some of the menu items. If you're unable to find any add-ons that could be causing this, I would next verify if this is the same case for all users and admins and see what the difference is between your accounts.
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