My team is looking to build a larger and more comprehensive product roadmap and ultimately would benefit from using a GANTT chart that connects to other boards within our JIRA environment.
With this in mind we have a front end team, a back end team, a customer success team, a sales and marketing team and a support team that would all need to understand how our product is moving along tied to the technical development as well as the request features that are prioritized for implementation. I have several questions / scenarios that I would need clarification on ASAP pertaining to the best course of action for our use case and desired purpose.
Q. Would epics be the best way to handle larger project goals / tickets that overlap across teams or is it better to handle these overlapping project goals / tickets with labels instead?
Go for the differentiation in issuetype, not labels.
Reasoning: there is hierarchy in going from goals to specified solutions to achieve these goals. This hierarchy should be in the relation between your tickets, it allows for a quick progress view and is thus more helpful to the team.
Hope this sets you on your way to greatness
Dick
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