JIRA Resolutions permission config

[Jiannan Tang]

Hi:

Can JIRA Resolutions support permisson manage.

eg: When resolve an issue, develop only see Fixed, Duplicate, Cannot Reproduce. And other resolutions like 'Won't Fix, Next Version Fix' Only project manage can see.

[Renjith Pillai · Accepted solution]

Use the workflow properties as described here to exclude some for developers.

https://confluence.atlassian.com/display/JIRA/Workflow+Properties

Define two workflows, one for developers and one for managers protected by a condition based on role/group so that the they see only one which is valid for them.

[Jiannan Tang]

Thanks I will try it.

[Jiannan Tang]

Sorry, I think Define two workflows can not solve my question.

Because, the resolve Resolutions(Fixed, Won't Fix, Duplicate, Incomplete ) are not permisson control, they define for global.

I want to control the Resolutions(Fixed, Won't Fix, Duplicate, Incomplete ) permisson.

Can JIRA support this?

[Renjith Pillai]

That is exactly what I said.

• Define two transitions in the workflow
• Protect the transitions using conditions so that only developers see theirs and managers see theirs
• Set the transition properties to include only the required resolutions by setting the field jira.field.resolution.exclude for the developer transition

That's it.

[Jiannan Tang]

It's perfet for your answer!

[Simon Ward]

Hi - just a quick question on this.

it looks like it will do what I want, however I can't see how to specify multiple excludes

I have 2 workflows, and a total of 6 valid resolutions across the 2. I want to exclude workflow 2 users from using (and seeing) resolutions 4,5 & 6. I can exclude one of the resolutions by the above method. what about the other 2?

thanks

[Renjith Pillai]

Comma separated resolutions? Like 4,5,6

[Simon Ward]

Aha! Thanks for that. works a treat!