JIRA Re-Install issue

[AbrahamA]

Hi

When I install JIRA 5.1.6 I get this error ( I have uninstalled same version and trying to reinstall)

[2013-04-28 20:50:00] [info] Commons Daemon procrun (1.0.5.0 32-bit) started
[2013-04-28 20:50:00] [info] Service JIRA280413204222 name Atlassian JIRA
[2013-04-28 20:50:00] [error] The name is already in use as either a service name or a service display name.
[2013-04-28 20:50:00] [error] Failed installing 'JIRA280413204222' service
[2013-04-28 20:50:00] [error] The name is already in use as either a service name or a service display name.
[2013-04-28 20:50:00] [error] Commons Daemon procrun failed with exit value: 7 (Failed to )
[2013-04-28 20:50:00] [error] The name is already in use as either a service name or a service display name.

Can you please let me know how to resolve the issue.

Thanks

Abe

[AbrahamA]

ok finally found solution

This is the only thing worked for me:

C:\Windows\system32>sc delete JIRA091212124017

[SC] DeleteService SUCCESS

You have to open cmd window like this:

To enable the default Administrator account, perform the steps below:

1. Click Start and type CMD in the Start search box

2. Right click on CMD in the list and click on "Run as administrator"

3. Type the following command: net user administrator /active:yes

Hopefully someone finds it useful...

[Theinvisibleman]

Hi Abe,

It seems that the service was not removed during the uninstallation. How was the uninstallation performed?

Perhaps you could check via the Control Panel -> Services option to check the exact service name and path

[Tiago Comasseto]

Remove and reinstall the service seems the best option for this case.

service.bat remove JIRA280413204222


Cheers

[AbrahamA]

Thanks for the response. Tried all service.bat remove did not work.

Here is what I get when I run the command:

==========================================

C:\Program Files\Atlassian\JIRA\bin>service.bat remove JIRA020513194703

The specified service does not exist as an installed service.

Unable to delete 'JIRA020513194703' serviceThe service 'JIRA020513194703' has be

en removed

==============================================

Here is what I did

1. Installed JIRA5.1.6
2. Uninstalled using uninstall option from start->JIRA menu
3. Installed JIRA5.1.6 again
   1. Installation was successful, when it tried to lauch jira after I clcik on Finish button on install success page, it launched google chrome : localhost:8080. Got

      Oops! Google Chrome could not connect to localhost:8080

      Looked at log file under jira logs:
      [2013-05-02 19:49:47] [info] Commons Daemon procrun (1.0.5.0 32-bit) started

      [2013-05-02 19:49:47] [info] Service JIRA020513194703 name Atlassian JIRA

      [2013-05-02 19:49:47] [error] The name is already in use as either a service name or a service display name.

      [2013-05-02 19:49:47] [error] Failed installing 'JIRA020513194703' service

      [2013-05-02 19:49:47] [error] The name is already in use as either a service name or a service display name.

      [2013-05-02 19:49:47] [error] Commons Daemon procrun failed with exit value: 7 (Failed to )

      [2013-05-02 19:49:47] [error] The name is already in use as either a service name or a service display name.
      Please let me know.
      Thanks
      Abe

[Colin Goudie]

Looks like the old Windows service didn't get removed. Is there still a bin directory in the installation directory? If so you could try navigate to it in cmd and run

tomcat.exe //DS/JIRA280413204222

[Zul NS _Atlassian_]

If so, you can delete them referring here.

[AbrahamA]

Thanks for response. I get this when I run the command:

C:\Program Files\Atlassian\JIRA\bin>tomcat6.exe //DS/JIRA020513194703

The specified service does not exist as an installed service.

Unable to delete 'JIRA020513194703' service

C:\Program Files\Atlassian\JIRA\bin>