Ive recently migrated from Jira Server to Jira Cloud.
Ive been able to restore my data and it shows up in the cloud but when i import my attachments, the link inside the the issues does not work.
Yeah. We stumbled on to this bug recently with a client.
There was a change to the attachment directory structure in a recent version of Jira. Not sure where this change was made. The old format was as follows:
When you access an issue that has an attachment, Jira changes the directory structure as follows:
Just write a little script to add the 10000 directory and move the attachment directories in to the 10000 directory.
If you only have a few Jira Projects, just move the attachments around manually. All you need to do is create the 10000 directory inside the attachments/KEY directory, then move all directories that are already in the KEY directory in to the 10000 directory.
To further clarify, when you create a Project in Jira, you assign it a key. Each issue number is a combination of the key and a sequential number that increments as each new issue is created. For example, if you have a Project that has a key JRA, your directory structure will look like this:
You need to create
and move the subdirectories in to the 10000 directory
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