We have significant performance problem in out 2000 user JIRA instance within last two months, we can see CPU spikes at around 10AM-12PM and complains about JIRA Slowness, at that time our users are having meetings and con calls which they used to update tickets on the fly. How we can resolve this ? we have Dual Quad Core 16GB HW

1 answer

i have checked this it is 4GB both initial and maximum. what is your suggestion to increasing numbers ?

Tini's pointers are good - I assume that you've worked through everything in there and come to the conclusion that more memory may be the best approach?  If so, then you should increase the maximum memory in small steps.  If you do large ones without checking, you can run into all sorts of other problems - a common symptom is to go from a slow system to a faster one that seems to effectively freeze for several seconds for all users several times a day.

For a 4Gb heap, I'd suggest increasing the maximum in steps of 256Mb

Hi Nic,

 

Our minimum memory value is 4096MB, is there any issues with that ?

Our minimum memory value is 4096MB, is there any issues with that ?

No

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

25,981 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you