JIRA - Out Of Office warning, User not Assignable

[Olivier Gwynn]

Hi,

Is there a way to temporary not being able to assign an issue to a user in JIRA (for example when he/she is on vacation and sets this status)?

It is not that easy to ask for another user to check his/her open issues orto create a new filter each time on a specific user when creation date = time when he's/she's on vacation.

Thanks for your ideas.

Olivier

[Glenn Giese]

Let me understand this. I have to purchase this as an extra separate piece of JIRA?

Seems like it should be one of the top 10 things included…

Glenn

[Christian Reichert (resolution)]

Hi Olivier,

You may be puzzled to get an answer to such an old topic - but still many people are viewing it, so I want to add my answer for their benefit.

We have a plugin in the marketplace for Jira Cloud: Out Of Office Assistant for Jira Cloud it does add a fair amount of functionality around Agents/Users being not in the office (Messages, re-assignments, JQL etc) and even more to come.

Cheers,
Christian

[Akeles]

Hi Olivier,

We built a plugin to handle this use case requested by a client. It allows the assignee to set the duration which he/she is on vacation and specify the covering personnel to reassign the issue to at individual project level. It also allow adding a out of office message as a comment to the issue.

You can check out the Out of Office Assistant plugin at the Atlassian Marketplace.

Hope it is useful for you.

[Tiago Comasseto]

Hi Olivier,

You could remove the permission Assign Issues of this user, from all project schemes, but I believe the easiest approach is just disable this user for the time it's on leave and enable again when it come back.

Cheers

[Olivier Gwynn]

Thanks for the proposals but disabling a user requires to be done by the JIRA Admins and I would prefer that the user directly can set his status as disabled or inactive

[Zul NS _Atlassian_]

Maybe you can configure auto-reply email when on vacation? At least, the user that assigned the on-vacation-user would be notified or it will become a comment in the issue assigned. Example in https://answers.atlassian.com/questions/5999/jira-users-on-vacation

[Olivier Gwynn]

Thanks for the tip Zulfadli, that would work for the first issue (comment Out of Office from auto-reply in the corresponding ticket). But auto-replies wouldn't be sent for other tickets (eventual assigned by another user), as they are sent only once to the same incoming email address.