JIRA OnDemand, "project already exists"

Hi, i tried to create a project called "QA Team", with key QAT, it said "error, please check with JIRA admin" I am the jira administrator.

when i tried to create the project again, it said "project name already exists", but i don't see it in the list of projects.

Is it possible to reset the name and key so that i may be able to use it?

Thank you

-Philip

3 answers

This widget could not be displayed.

the project does not show up at all? check under project list or go to jira admin > projects and see if it shows there and edit the project. In there you can change the key.

Thank you for your answer, it has helped me a lot!

This widget could not be displayed.

it doesn't show up under Projects -> View All Projects

but it does show up under JIRA ADMIN -> Projects

how do i get it to show up under projects -> View all Projects

This widget could not be displayed.

under jira admin > project slect the project you want and click administration. Go under permissions and and check the permissions for "brose projects" you can change to or add jira-users

Yup, sounds like you don't have access to the projects.

Remember Admin rights give you access to admin functions, not everything automatically (because that's a terrible access model), so if you want to see a project as a user, you need to make sure you give yourself permissions

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

276 views 5 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you