JIRA On-Demand incredibly slow and getting "Unexpected Error".

Emil Löfblom September 8, 2014

JIRA has become incredibly slow since 2 days ago.

After 1 minute of loading the issue list view is displayed, but the issue detail panel shows an error message: "Unexpected Error. There was an unexpected error while loading the issue. If you think this message is wrong, please contact your JIRA administrators.".

URL: appego.atlassian.net

3 answers

0 votes
Uday Karthik Yadlapalli April 15, 2015

Hello Emil. Did you find out the reason for this error. We are using Server-JIRA & we are getting the same error. But it works fine without any problems. Thank You.

0 votes
Sarah Elmer September 8, 2014

If you are using OnDemand, you need to create a support ticket to get help with your problem. Atlassian's support team will investigate and fix the problem.

0 votes
Jaime S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 8, 2014

Hi, Emil.

 

I suggest that you open an issue at support.atlassian.com.

 

Kind regards.

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