JIRA - Notifications: Subject Template

Mirek Community Champion Apr 24, 2012


In the older version of JIRA.. < 4.4 when I recived email notification from JIRA it was having a subject name depending on the action that was taken.. e.g when closing it was:

JIRA (Closed): XYZ-123 Name of the ticket

Since JIRA 4.4 the email template changed and I do not see action name anymore (action is included in the email).. It just say

JIRA (XYZ-123) Name of the ticket

Is there any EASY/OOTB way to customize this and bring back the old way of naming the subject?

Thank you for your help!


1 answer

1 accepted

2 votes
Accepted answer

You can, read the documentation http://confluence.atlassian.com/display/JIRA/Customising+Email+Content

You many need to edit the templates under subject directory.

Unfortunately I had the same question, but since we are now using the cloud, we don't have access to the file system. it would be nice if there was simple subject format in the setup but i haven't foud one in the cloud.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Monday in Jira Software

Implementing Jira in Small Business

Introduction This article will give insight on how a small software development department implemented Atlassian products to enhance and streamline the business process. The privately held company h...

314 views 2 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you