JIRA Not working after import

Good day.


After a successful  import of our in-house JIRA backup file I'm no longer able to access JIRA on shinka.atlassian.net

1 answer

0 votes

You may need to use credentials for an admin account that was in your import file, rather than your Cloud account.

Failing that, you'll need to reset your password to get in - see https://confluence.atlassian.com/cloud/manage-your-profile-and-password-744721602.html

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,305 views 12 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you