JIRA Misc Workflow Extensions not working nicely with notifications via PostFunction

I have JIRA Misc Workflow Extensions assigning an issue via a postfunction to our development manager. He has indicated he is not receiving the email notifications when this happens.

I have double checked that he should receive a notification based on the notification scheme for both the Issue Created and Issue Assigned actions. And I have verified via the notification helper for a test issue I just created that he should have received the email. The test issue was assigned to him properly but he never received the notification.

Please help as we have tickets that are not being worked because users don't know they are there.

1 answer

You can change the kind of event that is fired in the postfunction.

Have you tried to change this to "issue assigned"?

Would be interesting whether that works

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

64 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you