JIRA Mail queue is not being flushed

[Ankush Srivastava]

Hi,

I see below errors in catalina.out file related to mail queue service. Coul anyone tell me what could be the problem..

Mail Queue Service : com.atlassian.jira.service.services.mail.MailQueueService

2014-03-03 17:22:12,116 UpmAsynchronousTaskManager:thread-4 ERROR admin 1003x791x2 1a0u9wk 10.181.209.168 /rest/plugins/1.0/installed-marketplace [upm.manager.install.ObrPluginInstallHandler] Unsatisfied requirement: (&(package=com.atlassian.confluence.mail.notification)(version>=4.0.0))

Thank you,

Ankush

[Michael Simon]

Try increasing your JVM by 256-512MB. We hat similar issue and now no more issues afterwards. We were having to manually flush the queue. But this was also with 4.4.5.

[Michael Simon]

Try increasing your JVM by 256-512MB. We hat similar issue and now no more issues afterwards. We were having to manually flush the queue. But this was also with 4.4.5.

[Norman Abramovitz]

At least in 5.2 and above there is generally an error message about out of memory if it a memory issue.

[Norman Abramovitz]

Check to see if the Jira scheduler is running or not. If you are running 6.1 there is a link on the system adminstration screen called scheduler details. if it is paused or shutdown, try restarting Jira and see if the scheduler starts up again.