We use LDAP authentication for our JIRA and Confluence.
Is there any technical way determine if incorrect passwords are caused by an LDAP issue (global) or if the user simply entered the wrong password?
Thanks so much.
Thanks Jobin -- interesting that you bring this up -- we later found out that this was an LDAP (global) issue.
If a user is simply typing the wrong password, would this show (as an authentical failure) within the log file? I did not find any authentical messages within the log file (catalina.out).
And to add what Jobin said, check the log "atlassian-jira-security.log" and if needed, enable additional debug logging in the administration just for security - https://confluence.atlassian.com/display/JIRA/Logging+and+Profiling
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