JIRA - Log work not displayed in Time tracking


I' m using JIRA 5.2.11, time tracking is turned on, permission schema is okey.

Users can log work as shown below.

But I cannot see it in time tracking.

What is wrong?

It happens in some projects, some times, with some users.

I cannot understand why.

I' ve controlled this with a groovy script also.

issue.getTimeSpent() returns 0 for this issue.

However, I get the timespent as 1 hour when I trace with worklog manager :

worklogManager.getByIssue(issue).each() { Worklog worklog -> 
                  def   author =  worklog.getAuthor() //admin
                  def   flag =  projectRoleManager.isUserInProjectRole(userManager.getUser(author), sgRole, project).toString()
                     if(flag == "true"){
                         if(worklog.getTimeSpent() != null)
                            totalRemaining += worklog.getTimeSpent()  

I mentioned this, maybe it helps to solve the problem.

Thanks for your helps.

1 answer

This widget could not be displayed.

Hi Bahar,

Is the "Time tracking" field shown in the "Field configuration" scheme? Also check if the timetrackingmodule is enabled in the "View Issue Panels" system plugin.


I checked field config. scheme, it is enabled, also I checked plugin module.

It is also enabled.

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