JIRA License Query

Consider that I have 100 user license of JIRA purchased. I try to integrate Microsoft AD users for login authentication process. My AD contains 1000 users. When adding the user directory "Microsoft Active Directory" it syncs all the 1000 users and dispalys on the JIRA user tab. Is that the license works still for the selected 100 users or it counts for all the 1000 users? What is the best practise? Here we need to use Microsoft Active directory or Delgative user Access Directory?

3 answers

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Joe Wai Tye Atlassian Team Jun 10, 2014

As far as I know, JIRA would take into account all 1000 users that are synced into your JIRA instance from AD. However, based on this article - How to Get a List of Active Users Counting Towards the JIRA License, it seems that only users that have any of the following global permission :

  • JIRA System Administrators
  • JIRA Administrators
  • JIRA Users

would be counted towards the list of active users, so maybe not all 1000 of the users would use up the license user count.

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Thanks for the details. Logically it should be working as per the aritcle.

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In case buying a 1000 or unlimited users license is not an option, you can use the delegated authentication with LDAP. This means that JIRA will use the internal directory and use the LDAP just for authentication.

For more information you can check here:


Hope it helps!


Luciano Fagundes

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