JIRA LDAP problem

hello team ,

we are the facing LDAP authentification problem in JIRA production server all of a sudden with the following error:

LOGS : 2012-05-31 11:02:51,568 http-8443-14 ERROR anonymous 659x22x13 1pf5036 10.224.6.95 /rest/gadget/1.0/login [crowd.manager.application.ApplicationServiceGeneric] Directory 'JIRA Delegated Authentication Directory' is not functional during authentication of 'bpld060'. Skipped.

JIRA version : 4.4.4

Type : Unlimited license users

please help ASAP !.

regards

vinay


1 answer

Hi Vinay,

The above query seems to describe that your LDAP server is not alive or unreachable. Could you please double check if your LDAP server is active or if there are any network issue between your instance to the LDAP server?

Hope it helps.

Cheers,
Septa Cahyadiputra

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

27,298 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you