I am running JIRA 5.1 and Confluence 4.3.3. I have five different Issue Collectors accessed within Confluence - four of which are working as expected while one is experiencing problems.
Oops! Something went wrong...error message and the issue is not created in JIRA
The Error message says the problem was logged, but when I look in
catalina.out nothing related to this was logged. I've also tried looking into logs on the Confluence side, but nothing there either.
If the same user (or a different user) goes back to reproduce the error moments later, following the same steps, the Issue Collector will create the issue and it can be seen in JIRA.
I've attempted to reference this Knowledge Base article regarding the Issue Collector Oops message, but since nothing is logged, I have no way to tell if I fall into these scenarios.
I also tried various combinations of entering data into the Issue Collector's fields, but this doesn't seem to matter - still intermittent.
Something else of note: even when issues are created successfully, the Issue Collector admin view from within JIRA shows no activity (i.e. no tickets created within the past 30 days) - this is not true.
Any guidance and assistance on this problem is much appreciated.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot