JIRA Is it possible to assign Issue types based on the Summary text?

Paul DeSousa
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June 11, 2015

Hi all,

JIRA Is it possible to assign Issue types based on the Summary text?

I have a user that wants to parse the summary for certain text and if found set the issue type to a specific type.  Is this possible?

Thanks in advance,

Robert

 

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Nic Brough -Adaptavist-
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June 11, 2015

No.  

The Project and Issue Type are chosen before the user gets to enter any other fields (because the fields that are available depend on the selection of those two).  By the time a summary is available for any code to look at, the issue type is already decided.

Paul DeSousa
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June 11, 2015

That is what I had already told the user, but I wanted to be sure there was not some hidden hack, like possibly using JEMH or something...

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 11, 2015

Actually, JEMH is possibly the only thing that might be able to do it, as it has to make all the decisions based on the incoming mail before it can start to create the issue. I was thinking only about the UI.

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