JIRA Is it possible to assign Issue types based on the Summary text?

Hi all,

JIRA Is it possible to assign Issue types based on the Summary text?

I have a user that wants to parse the summary for certain text and if found set the issue type to a specific type.  Is this possible?

Thanks in advance,

Robert

 

1 answer

1 accepted

1 vote

No.  

The Project and Issue Type are chosen before the user gets to enter any other fields (because the fields that are available depend on the selection of those two).  By the time a summary is available for any code to look at, the issue type is already decided.

That is what I had already told the user, but I wanted to be sure there was not some hidden hack, like possibly using JEMH or something...

Actually, JEMH is possibly the only thing that might be able to do it, as it has to make all the decisions based on the incoming mail before it can start to create the issue. I was thinking only about the UI.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

64 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you