JIRA Help icon - custom fields

Hi,
We would like to have help icon for some custom fields. When I define the below code for 2 custom fields, I am seeing help icons for the 2 custom fields but when I click on help icons, it always opens the first value (3 - High, 2 - Medium, 1 - Low)  which is in code 1 as below. I would like to see (3 - High, 2 - Medium, 1 - Low) when I click on help icon code 1 custom field and (3 - Sev1, 2 - Sev2, 1 - Sev3) when i click on help icon code 2 custom field.

 

Code 1:
<script type="text/javascript">
function showHelp() {
var helpDiv = AJS.$("#ProbabilityFieldHelp");
if (helpDiv.length == 1) {
helpDiv = helpDiv[0];
if (helpDiv.style.display == 'none')

{ helpDiv.style.display = ''; } else { helpDiv.style.display='none'; }
}
}
</script>

<a href="#" title="Click '?' for help" onclick="showHelp(); return false;"><img src="/images/icons/ico_help.png"/></a>

<div id="ProbabilityFieldHelp" style="display:none">
3 - High</br>
2 - Medium</br>
1 - Low</br>
</div>

Code 2:
<script type="text/javascript">
function showHelp() {
var helpDiv = AJS.$("#ImpactFieldHelp");
if (helpDiv.length == 1) {
helpDiv = helpDiv[0];
if (helpDiv.style.display == 'none') { helpDiv.style.display = ''; }

else

{ helpDiv.style.display='none'; }

}
}
</script>

<a href="#" title="Click '?' for help" onclick="showHelp(); return false;"><img src="/images/icons/ico_help.png"/></a>

<div id="ImpactFieldHelp" style="display:none">
3 - Sev1</br>
2 - Sev2</br>
1 - Sev3</br>
</div>

3 answers

1 accepted

This widget could not be displayed.

Hello Karthick,

booth java script snippets using the same function, i think that is the problem. They must be unique.

Here is my example, we have two custom fields where we see contact details from an external vendor.

Contact details
&lt;script type="text/javascript"&gt;
  function showHelpCompany1() {
        var listenersDiv = document.getElementById("qaFieldHelpCompany1");
        if (listenersDiv.style.display == 'none') {
          listenersDiv.style.display = '';
        } else {
          listenersDiv.style.display='none';
        }
  }
&lt;/script&gt;
&lt;a href="#"  onclick="showHelpCompany1(); return false;"&gt;&lt;img src="/images/icons/ico_help.png"/&gt;&lt;/a&gt;
&lt;div id="qaFieldHelpCompany1" style="display:none"&gt;
Phone: +49 12 34 56 78 &lt;br&gt;
&lt;/div&gt;
Contact details
&lt;script type="text/javascript"&gt;
  function showHelpCompany2() {
        var listenersDiv = document.getElementById("qaFieldHelpCompany2");
        if (listenersDiv.style.display == 'none') {
          listenersDiv.style.display = '';
        } else {
          listenersDiv.style.display='none';
        }
  }
&lt;/script&gt;
&lt;a href="#"  onclick="showHelpCompany2(); return false;"&gt;&lt;img src="/images/icons/ico_help.png"/&gt;&lt;/a&gt;
&lt;div id="qaFieldHelpCompany2" style="display:none"&gt;
Phone: +49 12 34 56 78 &lt;br&gt;
&lt;/div&gt;

I think you see what i mean.

 

Regards,
Tim

This widget could not be displayed.

Thank you so much. It works.

This widget could not be displayed.

Hello Karthick, it seems that the html in the description field won't be interpreted in "User Picker (single user)". If I place a link there (like <a href="http://xxxxxxxx.com/x/ygA3" target="_blank">HG Field Description</a>) the system displays me the whole syntax.

Can you confirm this, is it a bug?

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