I have a help desk configuration set up and the end goal is that a customer never has to log in to view the task as it would just show up in their email inbox.
When I went to add an attachment it added a thumbnail to the thread and when the customer clicked on it, they were re-directed to log in versus just expanding the image.
Is there a easy way to add an image that doesn't require customers to log in to expand the image?
Out of box JIRA does not have this feature, please vote on JRASERVER-6207. Your question has been answered in How do I include attachments in JIRA notification emails?
I hope that it helps!
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