JIRA HTTP 400 Error

Hi Guys,

Attached is the screen shot of the error we had on our Live system and also a

copy of the Catalina log. (Couldn't attached the logs as there isn't an attachment button here)

We didn't find anything on the system logs as well so its a bit vague at the moment as to what's the underlying cause of this.

Can you please advise?JIRA Http error.jpg

Few lines from logs:

----- ------ -----

2017-11-20 09:01:44,604 localhost-startStop-1 INFO      [jira.plugins.monitor.MonitorLauncher] Started JIRA monitoring
2017-11-20 09:01:46,154 localhost-startStop-1 ERROR      [atlassian.activeobjects.osgi.ActiveObjectsServiceFactory] Didn't find any configuration service for bundle com.atlassian.jira.plugins.webhooks.jira-webhooks-plugin nor any entities scanning for default AO packages.
2017-11-20 09:01:46,155 localhost-startStop-1 ERROR      [atlassian.event.internal.AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event '[com.atlassian.plugin.event.events.PluginEnabledEvent@5a229255, SingleParameterMethodListenerInvoker{method=public void com.atlassian.webhooks.plugin.WebHookEventsProcessor.onEvent(java.lang.Object), listener=com.atlassian.webhooks.plugin.WebHookEventsProcessor@64c9279b}]' from the invoker 'java.lang.RuntimeException: Didn't find any configuration service for bundle com.atlassian.jira.plugins.webhooks.jira-webhooks-plugin nor any entities scanning for default AO packages.'
2017-11-20 09:01:48,198 localhost-startStop-1 INFO      [greenhopper.service.logging.LogSupport]

 


2017-11-20 09:03:31,173 ajp-bio-8009-exec-10 WARN talu0012 543x261x8 1a97wtj 10.36.0.173 /plugins/servlet/streams [atlassian.streams.internal.StreamsCompletionService] Registering failure for strea
m provider Flinders University Wiki due to error other
2017-11-20 09:03:32,715 StreamsCompletionService::thread-2 WARN talu0012 543x261x8 1a97wtj 10.36.0.173 /plugins/servlet/streams [bitbucket.clientlibrary.request.BaseRemoteRequestor] Failed to prope
rly execute request [GET https://bitbucket.org/api/1.0/repositories/flinderswebtransformation/flindersuni/changesets/0ab060431ea7c2893ee889e5f51049ed433fc675/diffstat?limit=5],
Params: org.apache.http.params.BasicHttpParams@6f4c50b9,
Response code 401
2017-11-20 09:03:32,975 StreamsCompletionService::thread-2 WARN talu0012 543x261x8 1a97wtj 10.36.0.173 /plugins/servlet/streams [bitbucket.clientlibrary.request.BaseRemoteRequestor] Failed to prope
rly execute request [GET https://bitbucket.org/api/1.0/repositories/flinderswebtransformation/flindersuni/changesets/2ef1ec9c75fac6ed282479073d5f5d8b4e0c19f7/diffstat?limit=5],
Params: org.apache.http.params.BasicHttpParams@5c88c0bd,
Response code 401
2017-11-20 09:03:33,219 StreamsCompletionService::thread-2 WARN talu0012 543x261x8 1a97wtj 10.36.0.173 /plugins/servlet/streams [bitbucket.clientlibrary.request.BaseRemoteRequestor] Failed to prope
rly execute request [GET https://bitbucket.org/api/1.0/repositories/flinderswebtransformation/flindersuni/changesets/4e023635d63a4994f6fb3b16fd58be5e74f3eb62/diffstat?limit=5],
Params: org.apache.http.params.BasicHttpParams@593b9857,
Response code 401
2017-11-20 09:03:35,065 StreamsCompletionService::thread-2 WARN talu0012 543x261x8 1a97wtj 10.36.0.173 /plugins/servlet/streams [bitbucket.clientlibrary.request.BaseRemoteRequestor] Failed to prope
rly execute request [GET https://bitbucket.org/api/1.0/repositories/flinderswebtransformation/flindersuni/changesets/681ac91245d7132210cc80273de719fb673f15ea/diffstat?limit=5],
Params: org.apache.http.params.BasicHttpParams@50bbbc29,
Response code 401
2017-11-20 09:03:35,317 StreamsCompletionService::thread-2 WARN talu0012 543x261x8 1a97wtj 10.36.0.173 /plugins/servlet/streams [bitbucket.clientlibrary.request.BaseRemoteRequestor] Failed to prope
rly execute request [GET https://bitbucket.org/api/1.0/repositories/flinderswebtransformation/flindersuni/changesets/d5265cbe95c6f154e7fdc3d4d0420eec53fdb91e/diffstat?limit=5],
Params: org.apache.http.params.BasicHttpParams@5d7ff71f,
Response code 401
2017-11-20 09:03:35,579 StreamsCompletionService::thread-2 WARN talu0012 543x261x8 1a97wtj 10.36.0.173 /plugins/servlet/streams [bitbucket.clientlibrary.request.BaseRemoteRequestor] Failed to prope
rly execute request [GET https://bitbucket.org/api/1.0/users/alimzhan_nurpeissov],
Params: org.apache.http.params.BasicHttpParams@68022228,
Response code 401
2017-11-20 09:03:35,582 StreamsCompletionService::thread-2 WARN talu0012 543x261x8 1a97wtj 10.36.0.173 /plugins/servlet/streams [plugins.dvcs.service.RepositoryServiceImpl] Could not load user [ali
mzhan_nurpeissov, Alimzhan Nurpeissov <anurpeissov@btes.com.kz>]: com.atlassian.jira.plugins.dvcs.spi.bitbucket.clientlibrary.request.BitbucketRequestException$Unauthorized_401
2017-11-20 09:03:35,844 StreamsCompletionService::thread-2 WARN talu0012 543x261x8 1a97wtj 10.36.0.173 /plugins/servlet/streams [bitbucket.clientlibrary.request.BaseRemoteRequestor] Failed to prope
rly execute request [GET https://bitbucket.org/api/1.0/users/alimzhan_nurpeissov],
Params: org.apache.http.params.BasicHttpParams@941cd0b,
Response code 401
2017-11-20 09:03:35,845 StreamsCompletionService::thread-2 WARN talu0012 543x261x8 1a97wtj 10.36.0.173 /plugins/servlet/streams [plugins.dvcs.service.RepositoryServiceImpl] Could not load user [ali
mzhan_nurpeissov, Alimzhan Nurpeissov <anurpeissov@btes.com.kz>]: com.atlassian.jira.plugins.dvcs.spi.bitbucket.clientlibrary.request.BitbucketRequestException$Unauthorized_401
2017-11-20 09:03:36,117 StreamsCompletionService::thread-2 WARN talu0012 543x261x8 1a97wtj 10.36.0.173 /plugins/servlet/streams [bitbucket.clientlibrary.request.BaseRemoteRequestor] Failed to properly execute request [GET https://bitbucket.org/api/1.0/users/alimzhan_nurpeissov],
Params: org.apache.http.params.BasicHttpParams@10f59e8e,
Response code 401
2017-11-20 09:03:36,117 StreamsCompletionService::thread-2 WARN talu0012 543x261x8 1a97wtj 10.36.0.173 /plugins/servlet/streams [plugins.dvcs.service.RepositoryServiceImpl] Could not load user [alimzhan_nurpeissov, Alimzhan Nurpeissov <anurpeissov@btes.com.kz>]: com.atlassian.jira.plugins.dvcs.spi.bitbucket.clientlibrary.request.BitbucketRequestException$Unauthorized_401
2017-11-20 09:03:36,374 StreamsCompletionService::thread-2 WARN talu0012 543x261x8 1a97wtj 10.36.0.173 /plugins/servlet/streams [bitbucket.clientlibrary.request.BaseRemoteRequestor] Failed to properly execute request [GET https://bitbucket.org/api/1.0/users/alimzhan_nurpeissov],
Params: org.apache.http.params.BasicHttpParams@23894ddc,
Response code 401
2017-11-20 09:03:36,375 StreamsCompletionService::thread-2 WARN talu0012 543x261x8 1a97wtj 10.36.0.173 /plugins/servlet/streams [plugins.dvcs.service.RepositoryServiceImpl] Could not load user [alimzhan_nurpeissov, Alimzhan Nurpeissov <anurpeissov@btes.com.kz>]: com.atlassian.jira.plugins.dvcs.spi.bitbucket.clientlibrary.request.BitbucketRequestException$Unauthorized_401
2017-11-20 09:03:36,643 StreamsCompletionService::thread-2 WARN talu0012 543x261x8 1a97wtj 10.36.0.173 /plugins/servlet/streams [bitbucket.clientlibrary.request.BaseRemoteRequestor] Failed to properly execute request [GET https://bitbucket.org/api/1.0/users/alimzhan_nurpeissov],
Params: org.apache.http.params.BasicHttpParams@35cdca98,
Response code 401
2017-11-20 09:03:36,644 StreamsCompletionService::thread-2 WARN talu0012 543x261x8 1a97wtj 10.36.0.173 /plugins/servlet/streams [plugins.dvcs.service.RepositoryServiceImpl] Could not load user [alimzhan_nurpeissov, Alimzhan Nurpeissov <anurpeissov@btes.com.kz>]: com.atlassian.jira.plugins.dvcs.spi.bitbucket.clientlibrary.request.BitbucketRequestException$Unauthorized_401
2017-11-20 09:03:49,658 ajp-bio-8009-exec-5 WARN talu0012 543x412x1 1a97wtj 10.36.0.173 /plugins/servlet/streams [atlassian.streams.internal.StreamsCompletionService] Registering failure for stream provider Flinders University Wiki due to error other
2017-11-20 09:03:49,949 StreamsCompletionService::thread-2 WARN talu0012 543x261x8 1a97wtj 10.36.0.173 /plugins/servlet/streams [bitbucket.clientlibrary.request.BaseRemoteRequestor] Failed to properly execute request [GET https://bitbucket.org/api/1.0/repositories/flinderswebtransformation/flindersuni/changesets/0ab060431ea7c2893ee889e5f51049ed433fc675/diffstat?limit=5],
Params: org.apache.http.params.BasicHttpParams@5b750d1,

 

----- ----- ------

 

Kind Regards,

-Nivi

1 answer

0 votes
Lenard Lee Atlassian Team Nov 22, 2017

Hi Nivedita,

Unfortunately, the logs section above were not of much help. Is it possible for you to provide the support zips for me to have a look?

You could zip up and upload the following files from your JIRA server to a cloud storage such as Dropbox:

  • $JIRA-installation-directory/logs
  • $JIRA-home-directory/log
  • $JIRA-installation-directory/conf/server.xml

Alternatively, could you try to access JIRA from http://<Server-IP-address>:<port number> and check whether JIRA is accessible from this link. 

Regards,
Lenard

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