JIRA HTML-resources are not loaded with Proxy

I followed the directions on this page: https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-with-apache-http-server-mod_proxy_http-806032611.html


The original URL with IP:PORT is still working fine, but the HTML-resources are not loaded in my Proxy-URL (eg. jira.domain.com). When I access these HTML-resources directly, I do see the contents of these files.

The problem might be the relative URLs inside the HTML-source:

<link type="text/css" rel="stylesheet" href="/s/{...}/batch.css" media="all">


My Apache2-conf is as follows:

<VirtualHost *:80>
    ServerName jira.company.com

    ProxyRequests Off
    ProxyVia Off

    <Proxy *>
         Require all granted

    ProxyPass           / http://localhost:8100/
    ProxyPassReverse    / http://localhost:8100/

I am using port 8100 because the default port was already in use.

1 answer

Did you make the changes to the server.xml described in step 3 and bounce JIRA? That's a really important step. Skip step 2 in your case.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,811 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot