JIRA HTML gadget formatting issue

I have enabled the HTML gadget for dashboards. If entering a simple paragraph and viewing the dashboard, it's fine. If we maximize the gadget the rendered output is formatted badly. Here is an example of the code:

<p>To submit a Production Support Request, select the appropriate support group below to get started.</p>

Here is the good render:

To submit a Production Support Request, select the appropriate support group below to get started.

If I maximize the gadget to make it go the full size of the dashboard, I get the following:

+
To+submit+a+Production+Support+Request,+select+the+appropriate+support+group+below+to+get+started.

All text gets reformatted to include a '+' sign where there would be a space. HTML links are broken, as well as CSS formatting. Only way to resolve is to restore the gadget back to its normal size and refresh your web browser.

Has anyone experienced this or know what I can do to combat it?

1 answer

1 accepted

Hi Mark, it is a bug and it has been raised in our tracking system which you can refer to: https://jira.atlassian.com/browse/JRA-27410

Awesome. Thanks for the link. I have voted and watched this issue.

I still see the bug, though it's over 2 years since it was reported. Is there a chance for fixing it? Using JIRA v6.4.7

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Posted 7 hours ago in Jira

We want to know what Jira Service Desk apps you're using!

Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...

25 views 0 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you