JIRA Gadgets not visible with IE 9.0

hugelsb October 14, 2012

In our JIRA environment (5.1.4) we have the situation that some installations of IE 9 don’t show any Gadgets in the JIRA Dashboard. What I have to set in the IE Internet Options that the Gadgets are working? Any hint will be very much appreciated?

3 answers

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1 vote
Answer accepted
Arthur Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 15, 2012

Hi,

Are your IE running with Compatibility Mode enabled? I suggest to you double check and if yes, disable it. Additionally, please verify whether JIRA has the necessary security permissions to execute JavaScripts. You can test it adding your JIRA url to the safe sites list, under IE security zones settings.

Cheers,

Arthur Gonçalves

0 votes
hugelsb April 25, 2013

In some cases the recommendation was working. Thanks a lot!

0 votes
TSO Logic Admin April 11, 2013

Yup, Compatibility Mode was my problem.

In IE, hit F12 to view Dev tools. Click on "Browser Mode: IE9 Compat View" to open a selection menu. Select something else without "Compatibility View" postfix.

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