I am trying to create a filter that displays our main customer ticket, it then lists any linked tickets which would be the development ticket and any subtasks. I have not been able to really get any query to work so far. I have an example of how it should be ordered. Any help is appreciated.
ES0001-403 Risk Hold Flag
WDE360-43 Risk Hold Flag dev work in
WDE360-44 Add Funds Risk Flag to database Merchant Record
WDE360-45 Add Funds Risk Flag to the Merchant Boarding Process
WDE360-46 Update the Merchant Details Screen to Display the New Flag
You could do that by using Groovy Script Runner. Install the plugin and enable the JQL functions (should be done automatically after installation). You can query tickets with linked issues as:
project = XXX and ((issueFunction in hasSubtasks() and issueFunction in hasLinks("Is Related to")) or issueFunction in subtasksOf("")) ORDER BY Key,type
What this query does is listing the parent issues with links and subtasks and by ordering key and type lists them below. You can add more filters by filtering them by labels etc.
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