JIRA. Exclusive instance for Administration. Sync to config to prod instance

Hi guys,

We're thinking of separating out JIRA instance into two:

* one for particular work with tickets/project management and so
* another for administration all that stuff, also to be able to sync it to prod instance

We're experiencing huge load on JIRA application whenever we do any of administration tasks: opening the list project/fields or something heavy. That definitely affects our internal users, as well customers. Normally, when no administraion is done on application side, our instance works flawlessly.

So we came up with an idea to seperate administration from daily users routine. Perhaps someone could advice on this one something? Or any known implementation.

Thanks,
Ivan.

1 answer

1 accepted

0 vote
Boris Berenberg Community Champion Apr 15, 2015

I think that this may be hard to do out of the box. For your general performance issues, if you have a valid JIRA license, you can contact us for support and we can try and identify and resolve the root cause of your slowdown.

Another option is something like this plugin: https://marketplace.atlassian.com/plugins/com.botronsoft.jira.configurationmanager Though I have never used this plugin myself before, so please don't take this as an endorsement, just something I found which seems to do what you want.

Boris, I understand this is not a trivial task. Thanks for suggestions. And, yes, we have support task hanging/investigating. Ivan.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,237 views 14 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot