JIRA Evaluation: Exchange mail server (MAPI) support?


My company has strong reservations about enabling POP3/S or IMAP/S on our Microsoft Exchange servers.

I have found this https://jira.atlassian.com/browse/JRA-6559issue from 2005 which says MAPI support will never happen. Have the plans changed in the meantime?

Can you tell me if there are any options (from Atlassian or third parties) for enabling JIRA to retrieve emails from a Microsoft Exchange server which does not have POP3/S or IMAP/S enabled? An intermediate mail component (e.g. that JIRA could talk with over POP3/S or IMAP/S which then talks with Exchange over MAPI) might be acceptable, klunky though it would be.

Thanks for any info you can provide.


1 answer

1 accepted

This widget could not be displayed.

The issue is still resolved, won't fix and has no updates. Unsurprisingly, that means Atlassian have no intention of pluging themselves into the mess that is supporting MAPI

To qualify the "mess" opinion above, I've had to try it once for a non-Atlassian system, and frankly, even if you can get past the cost and paperwork, it's dreadful. We canned it in the end because it simply couldn't pass the minimum security requirements. Seriously, use IMAP/S. Don't touch MAPI with a barge-pole (unless it's a fully SSL compliant bargepole, in which case, MAPI won't work)

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 16 hours ago in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

42 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you