JIRA: Error when I create a backup file

Hi people.

When I'm trying to create a backup from the administration panel. I'm receiving the following message.

Error exporting data: org.ofbiz.core.entity.GenericTransactionException: Error occurred while rolling back transaction. (Protocol violation)

Can Anyone help me please?

thanks in advance.

1 answer

0 votes
Pedro Cora Atlassian Team Jul 23, 2015

Sergio, do you happen to be using Oracle? If yes, please take a look at this knowledge base article:



-- Pedro

This relates to creating a backup? Says starting JIRA rather than exporting XML backup


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