JIRA Email templates

I have added a new transition for an existing workflow and I would like to send email notification for the event. This special transition contains additional custom field details which i wanted to notify to users. I am able to configure the new event and associated with notification scheme but how can I configure the template for this new transtion. The email notification contains common fields which are available on the other transitions but I wanted to add additional information to this new event. Any suggestions on this please?

1 answer

I saw this doc and tried but it was not working so I posted on this forum.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,233 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you