We have a project that we've been managing in JIRA. Recently we had a desire to setup a Created vs Resolved chart on our dashboard, so we went and added a label to all issues that would be relevant for this chart. Some of the issues that we added were still open, and others were already resolved. We set up an issue filter to look for the corresponding label.
What we found was that the chart seemed to reflect the chart correctly showed when the issue was created (red line), but when showing the issue resolution status (green line), it seemed to reflect when the chart discovered the issue, rather than the date in which it was actually resolved.
As a result, we had a huge issue resolution slope that was not actually reflective of when things happened. Has anyone else seen this? Is this a bug?
Screen Shot 2014-12-22 at 12.04.44 PM.png
Screen Shot 2014-12-22 at 1.46.48 PM.png
TestingCandidate1 search is "labels = TestingCandidate1"
I have never seen it behave in the manner you are describing. What happens if you click on the Issues link at the bottom, does it show the correct resolution dates for all 49 issues? Can you show us a screenshot of the Configuration for the gadget? Also can you show us the JQL query powering this?
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs