JIRA/Confluence over SSL with GoDaddy certs

Dusty Brossart May 15, 2015

Hello,

I am trying to set up our JIRA and Confluence server instances (on separate servers) to run over SSL.  I have followed the links provided here:

https://confluence.atlassian.com/display/DOC/Running+Confluence+Over+SSL+or+HTTPS

https://confluence.atlassian.com/display/JIRA064/Running+JIRA+over+SSL+or+HTTPS

I successfully created the keystore and made the CSR.  I now have the certs, but nothing seems to work.  It seemed to import fine on Confluence, but I just get a page cannot be displayed message.  In JIRA, using the portecle utility, it won't let me import the CA reply (selecting the cert).  I selected to download the tomcat version of the certs through GoDaddy and I ended up with three.  One that is a string of alphanumeric characters, one that is gd_bundle-g2-g1, and gdig2 all in the .crt format. 

Has anyone set these systems up with GoDaddy certs?  If so, could you provide any tips?

Thanks!

-Dusty

1 answer

3 votes
Rodrigo Girardi Adami
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 15, 2015

Hi Dusty,

I had some headache try to importing Godaddy certs a few months ago and we ended up reaching the godaddy support so they could provide the exact files and steps to import the certificate for one of our customers.

I would recommend you to reach them as well and retrieve the step by step importing procedure to a Tomcat application server. 

I'll leave this question open as well so other people can share their thoughts with Godaddy certificate experiences.

Cheers,

Rodrigo

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