Followed these instructions to make it so you could email a specific address, and if it had an Issue ID in the subject, would create an appropriate JIRA comment.
The problem is that some of our users use different sending email addresses. If we have a user firstname.lastname@example.org in JIRA, and they send from this email, all is good. But, sometimes they send email from email@example.com or firstname.lastname@example.org. When that heppens, we get an email handler error message.
Is there a way to give a user mulitple email addresses, so this doesn't happen?
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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