JIRA (Cloud) - different WYSIWYG Editors on create and edit

[p0cket0m]

When creating a new issue this WYSIWYG editor shows up, unfortunately it always thumbnails copy/paste screenshots....

When editing this editor shows up, it is not the same like on create and has also a different behavior:

For me its the better editor because it supports direct copy/paste insertion of fullsize screenshots (without thumbnailing them). This is exactly what we miss a lot when creating new issues.

I want the WYSIWYG to be the same editor everywhere. How to set it up?

[Angélica Luz]

Hello everyone,

It’s been almost two years since I posted my answer and since then many things changed on Jira Cloud, including the addition of the new issue view for the create issue screen.

Our developers already started rolling out the feature and by the end of January, everyone will have the option to use this new view.

• Announcement: New Issue Create modal will be available to all customers starting 6th December 2021

We committed to bringing this to our customers at the end of this calendar year and we are happy to announce that the new Issue Create will start rolling out to all customers starting 6th December 2021. As this is a key experience for our users in Jira, our rollout is going to be a cautious one so that we can closely monitor key stats and usage. We expect the rollout to be completed by the end of January 2022. So, if you don't see the new and improved Issue Create modal immediately, I request you to kindly wait till the changes propagate to your instance. 

The option to turn on and off this feature will be available on Profile picture > Personal settings > Jira labs.

Please, watch the ticket below to receive all updates regarding this feature:

• New view on Create Issue screen for Wiki Editor

Kind regards,
Angélica

[Vincent DECAUX]

+1000, I am used to create my User Story on Confluence, then create a ticket on JIRA copy / pasting my content from Confluence.

The editor when you creating a ticket doesn't allow same format (for example, bullet lists).

This is not normal, and takes time for nothing.

[Angélica Luz]

Hello Thomas,

Thank you for reaching out to Atlassian Community!

The new issue view for the "Create issue" screen was not implemented yet. This is causing some bugs because the editor is different. 

There is a feature request suggesting the implementation of this ability:

• New issue view for "Create Issue" screen

Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

[Juan Fortunato]

I'm shocked that consistent experience across creating and editing the same object is considered a feature that needs to be voted on to get implemented. 

It should be baked into the acceptance criteria for developing a new WYSIWYG. 

[Pavlo Poliakov]

I'm also shocked that this is something users should wait for. Because this actually makes the work more difficult, not easier.

[Gabriel Gatzsche]

Yea, its a UX desaster.

[Mathias Dirksmeier]

Agreed! Apparently you'll need to vote here now:

https://jira.atlassian.com/browse/JRACLOUD-71890