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JIRA (Cloud) - different WYSIWYG Editors on create and edit Edited


When creating a new issue this WYSIWYG editor shows up, unfortunately it always thumbnails copy/paste screenshots....



When editing this editor shows up, it is not the same like on create and has also a different behavior:


For me its the better editor because it supports direct copy/paste insertion of fullsize screenshots (without thumbnailing them). This is exactly what we miss a lot when creating new issues.


I want the WYSIWYG to be the same editor everywhere. How to set it up?


1 answer

0 votes

Hello Thomas,

Thank you for reaching out to Atlassian Community!

The new issue view for the "Create issue" screen was not implemented yet. This is causing some bugs because the editor is different. 

There is a feature request suggesting the implementation of this ability:

Please, click on vote and watch to receive updates about the feature.


I'm shocked that consistent experience across creating and editing the same object is considered a feature that needs to be voted on to get implemented. 

It should be baked into the acceptance criteria for developing a new WYSIWYG. 

Like # people like this

I'm also shocked that this is something users should wait for. Because this actually makes the work more difficult, not easier.

Like Gabriel Gatzsche likes this

Yea, its a UX desaster.

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