JIRA Client Issue

I was trying to upload my tasks in JIRA client but I get this error message - "Cannot run query (Cannot understand the remote server (Error on line 134: The element type "meta: must be terminated by the matching end-tag"</meta>".))

1 answer

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Hi Peter, what version of JIRA Client are you using?

Could you please use menu Tools | Enable Diagnostics Mode, then try to upload again, and after receiving the error, use the same menu again. This should open a folder with the logs - please ZIP the logs and send to support@almworks.com. We'll try to understand what's going on.

Thanks and my apologies for the inconvenience.

Igor

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