JIRA CLOUD licensing

We have currently a 100 JIRA CLOUD user license subscription and we are needing 30 more. Do we have to upgrade to a 101 to 500 user level? Any alternatives?

Are there plans to add a new user tier (101-250) to the CLOUD pricing scheme as recently made to the SERVER version?


1 answer

0 votes

Hi Emerix,

I'm afraid for now if you need more licenses you need to jump to the 101 - 500 level. Also, I don't believe there's anything in our roadmap to add a new user tier.

As a possible alternative, have you consider using JIRA Service Desk? This add-on allows you to have different types of users, and if you have users that won't need to have full access to JIRA (they would be customers in Service Desk), it might be a good choice, as those customers don't count towards your license.

I hope this helps.



Thanks Clarissa.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,787 views 18 22
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you