JIRA Builtin Script Listener - Create a sub-task. - How to set assignee?

I am using JIRA Builtin Script Listener - Create a sub-task. to create subtasks for Dev and QA for every story and bug in JIRA.

I would like the subtasks to be always assigned to user "Virtual QA". It seems that I have to do this through Additional issue actions field. I am trying to use:

issue.summary = ('QA: ' + issue.summary)
issue.assignee = 'Virtual QA'

This works only if I use only the first line to set the subtask summary but when I add the second line the script does not run. Can you please help me to solve it?

I was not able to help myself using the official documentation on:https://jamieechlin.atlassian.net/wiki/display/GRV/Built-In+Scripts

I have also tried solutions from https://answers.atlassian.com/questions/66562/set-assignee-to-some-specific-user-in-post-function-scriptAs Georgiy Senenkov Jul 03 '12 at 07:51 AM said, neither of the proposed solutions work. I tried all the described solutions and it did not work for me.

1 answer

1 accepted

0 vote
Henning Tietgens Community Champion Feb 04, 2014

You could not use a string of the user display name to set the assignee. You have to set the corresponding user object (com.atlassian.crowd.embedded.api.User) or you could use issue.assigneeId = 'userkey' (be aware that this is not the display name but the user key, which is the login name if you didn't renamed the user).

Thank you for your response. I am not able to find the userkey for the user, username does not work, mail which is used as login does not work and full name does not work to and I dont have direct access to database to verify.

How can I use the com.atlassian.crowd.embedded.api.User?

I need some line of code like issue.assigneeId = UserManager.findIdbyUsername("Virtual QA")

Henning Tietgens Community Champion Feb 05, 2014

Ok, here some code to give you a clue.

import com.atlassian.crowd.embedded.api.User
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.user.ApplicationUser
import com.atlassian.jira.user.util.UserUtil

UserUtil userUtil = ComponentAccessor.getUserUtil()

// If you want a User object
User u = userUtil.getUser('username')

// If you need the key of a user (which don't change, so this could be done in the console and the key could be used in your scripts
ApplicationUser au = userUtil.getUserByName('username')
String key = au.getKey()

This works, thank you for the direction :)

import com.atlassian.jira.component.ComponentAccessor
issue.summary = ('QA: ' + issue.summary)

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