If you need a backup you can ask Atlassian Support to do that by raising a ticket in the OnDemand project at http://support.atlassian.com - have a look at http://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand for details. One of your local users with admin privileges should be able to perform a restore (http://confluence.atlassian.com/display/AOD/Importing+Data), but for OnDemand you have to ask Support to do the backup for you.
You may also be interested in the general data policies for OnDemand - http://confluence.atlassian.com/display/AOD/About+Your+Data - which has details of how often backups are taken in case of system failure, etc.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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