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JIRA Attach Screenshot not working.

Alok kumar Singh Nov 26, 2012

I am trying to attach screenshot in jira but it redirects the attach screenshots page to Oracle default site. I don't know how its happening because create attachment is working fine.

5 answers

1 accepted

1 vote
Answer accepted
Alok kumar Singh Nov 26, 2012

It's working now, I needed to install the Java Browser plugin for chrome

0 votes

Maybe your JAVA version is not up to date? Just guessing here...

Alok kumar Singh Nov 26, 2012

This is the "Java Version 1.6.0_35" i am using.

0 votes
Joe Wai Tye Atlassian Team Nov 26, 2012

Hi Alok,

You migh also want to check if it works for the other browsers as well, just in case.

Alok kumar Singh Nov 28, 2012

Thanks Joe, I tried it on firefox also and it's working fine with java browser plugin installed.

0 votes
Alok kumar Singh Dec 12, 2012

One need to install the java browser plugin.

0 votes
Tobias Kimmig Aug 27, 2013

For the attach screenshot feature is also not working. I see the form, but once I click the paste button with a picture in the clipboard, the window freezes.

Max OS X 10.7, Java 7, Firefox & Safari

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