JIRA: Assignee on Issue Collector

I am using the issue collector on a site and it is assigning all the tickets to one particular JIRA user, how do I change who the tickets are assigned to as they come in from the Issue Collector?

1 answer

Hi Marissa,

The issue collector itself cannot allow the user to select the assignee of a ticket. One solution I've seen implemented previously is to embed multiple issue collectors as mentioned https://confluence.atlassian.com/display/AOD/Advanced+Use+of+the+JIRA+Issue+Collector. You would then use a different default assignee for each project. Using this method would require a seperate project for each assignee.

Thanks,

Paul

Hi,

Dose anyone know if this has changed?

Would like to add Assigne to 'Issue Collector' for form used in Confluence which is link to JIRA.

Many Thanks

Kevin

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