JIRA: Assignee on Issue Collector

I am using the issue collector on a site and it is assigning all the tickets to one particular JIRA user, how do I change who the tickets are assigned to as they come in from the Issue Collector?

1 answer

This widget could not be displayed.
Paul Greig Atlassian Team Jul 22, 2013

Hi Marissa,

The issue collector itself cannot allow the user to select the assignee of a ticket. One solution I've seen implemented previously is to embed multiple issue collectors as mentioned https://confluence.atlassian.com/display/AOD/Advanced+Use+of+the+JIRA+Issue+Collector. You would then use a different default assignee for each project. Using this method would require a seperate project for each assignee.

Thanks,

Paul

Hi,

Dose anyone know if this has changed?

Would like to add Assigne to 'Issue Collector' for form used in Confluence which is link to JIRA.

Many Thanks

Kevin

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 8 hours ago in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

22 views 0 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you