JIRA Agile gadget bug

When we use the Agile gadget in JIRA it shows zero values. We are using a saved filter which returns issues but when we click on the "Show issue navigator" the query "AND NOT fixVersion is EMPTY" is added which results to 0 issues. How can we fix this and use just the saved filter?

5 answers

1 accepted

Its because this gadget adds a condition to the filter 'AND NOT fixVersion is EMPTY' if your fixversions are empty which it relies on it will show up empty.

Just make sure fixVersion is populated on these issues and it will work like Thomas says

When using the Rapid board for Scrum, you may not necissarily have a fix version for all of the issues in a sprint. I feel that the Agile Gadget should support this use case.

I am trying to use this gadget with a filter that says "Sprint = n" where n is the number of the current sprint I am in. It does not work correctly because I have tasks in the Sprint with no fix version.

You're absolutely right, the Agile gadget does not properly support the Rapid Board at this stage. We intend on fixing that in the future.

Thanks,
Shaun

Hi Shaun,

I know you guys don't really do ETA's, but still, are you able to tell roughly when an 'overhaul' for this Agile gadget will be created?

Is there an update on this? Now that the Rapid Boards are the recomended planning boards, this should be fixed. This is way more important than GIT support, which was also just forced upon all the ondemand users.

0 vote
Thomas Schlegel Community Champion Jun 17, 2012

Hi Miroslav,

as far as I know, Burndown Charts are always based on a specific version. If your issues in the filter would have a fix version, there would be a drop down menu to select the version you want the chart for.

Best regards

Thomas

Is it possible to create the chart when all the issues returned from the filter have no Fix Version?

Thomas Schlegel Community Champion Jun 17, 2012

No, Burndown Charts are based on a start-date and an end-date. If there is no version, there is no start-date and no end-date and so the burndown chart cannot be created.

ok, so I will tell the users to fill out the Fix Versions. Thanks Thomas.

Thomas Schlegel Community Champion Jun 17, 2012

you're welcome :-)

When using the Rapid board for Scrum, you may not necissarily have a fix version for all of the issues in a sprint. I feel that the Agile Gadget should support this use case.

I am trying to use this gadget with a filter that says "Sprint = n" where n is the number of the current sprint I am in. It does not work correctly because I have tasks in the Sprint with no fix version.

Don't forget to try the new GreenHopper Sprint Burndown Gadget! Avoid anything with "classic" if you're not using fixVersion. This is part of the de-coupling of GH to classic JIRA releases.

@GregorySudderth do you know if the GreenHopper Sprint Burndown Gadget supports subtasks or only main issues?

I'm hitting the same problem as Miroslav. It's really unfriendly to the user not to communicate that extra field anywhere. 

JIRA is a tool for developers, and I honestly am surprised how frequently I find such weird, unexplained limitations or hard-coded things in the system. 

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,316 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot