JIRA Agile: Error when trying to upgrade.


I am currently using a JIRA Agile Trial account which is expiring or has expired already. Now I want to upgrade to a paid version.

When I go to my.atlassian.com, and choose the option of  "Add JIRA Agile to your existing site ", I get the error:

image2014-12-4 17:29:56.png


1 answer

Hi Bilal,

I can see you have an OnDemand instance with us, and to pay for it, you just need to navigate to your instance, click on the 'Cog' icon and select 'Billing'. Then, choose "Contact us about your bill". which will email our Advocates, and they will work with you regarding payments.

Hope this helps.



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