I have JIRA Administrator permissions, however I cannot create new projects - I don't even see the 'New project' button. A couple of my colleagues though who are JIRA Administrators as well see the button and are able to create new projects.
Is there anything I'm missing?
An admin needs access to all applications in order to be able to add a project in OnDemand. Access the Application Access page:
http://<domain name>.atlassian.net/secure/admin/user/ApplicationAccessConfig!default.jspa and grant yourself access to all applications.
Hope that helps !!!
Check the groups for your user and your other administrators very carefully. I suspect you're missing from at least one group that they are in - make the accounts identical.
If that doesn't fix it, you'll need to raise the problem with Atlassian.
Hi Nic. Thanks for you answer. Groups are not an issue. We've done a cleanup of the way permissions are organised, so we have only 2 groups now - administrators and users. I belong to both, just like some of my mentioned colleagues.
I have raised this with Atlassian, they're not too quick to answer though, 11 days now and counting :)
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs